| ISBN: | 7-302-04815-0 |
|---|---|
| 个人名称: | Lovelock, Christopher H. |
| 题名: | Services marketing / Christopher H. Lovelock. |
| 版本说明: | 4th ed. |
| 出版发行项: | Englewood Cliffs, N.J. : Prentice Hall, 2001. |
| 载体形态: | xvi, 717 p. : ill. ; 26cm. |
| 书目附注: | Includes bibliographical references (p. 517-518) and index. |